At TG Property Group, we’re here to support you throughout your entire tenancy, not just when you’re searching for a property. Our goal is to make renting simple, transparent, and well-managed, so you can feel comfortable and confident in your home.
Your rent payment details and available methods will be outlined in your lease agreement. If you’re unsure or need help setting this up, our team is happy to assist. Rent is due as per your tenancy agreement. Paying on time is important to avoid any potential issues with your tenancy.
For all general maintenance, please submit your request via the tenant portal:
Under QLD tenancy guidelines, an emergency repair is an issue that poses an immediate risk to your safety or the property. This includes:
Pets must be approved by the property owner. If you’d like to apply for a pet, please contact our team and we’ll guide you through the process.
Routine inspections are conducted periodically in line with QLD legislation. You will always receive appropriate notice prior to any inspection.
Yes, you can contact our team to discuss lease renewal options. We’ll guide you through the process and communicate with the owner on your behalf.
If you need to end your tenancy early, please contact us as soon as possible. We’ll explain the process, any applicable costs, and your obligations.
Notice must be provided in writing in accordance with your lease agreement and QLD tenancy laws. Our team can guide you on the correct notice period.
Before vacating, the property should be returned in a clean condition, similar to when you moved in (fair wear and tear excepted). We’ll provide a vacate checklist to help make this process straightforward.
